Shipping policy

Online purchases are subject to a packaging and postage charge, the price of which depends on the purchase value and the shipping address.

All UK orders are fully insured and sent via Royal Mail Next Day Delivery, this incurs a standard charge of £12.

International orders are sent express via Malca-Amit in conjunction with FEDEX.  This delivery needs to go to a physical address and not a PO Box.  There is a standard charge of GBP 140 for this service.  Generally this is between 3 and 7 days.

International postal delivery is the responsibility of the postal service in the destination country and Sarah Herriot Design Ltd cannot be held responsible for any delays caused by the local country postal service or customs checks. Any customs charges outside of those charged are the sole responsibility of the customer.

Clients receiving their order outside of the UK are responsible for all taxes and duties incurred through the customs department of the country to which we are shipping. It is possible for some orders to experience delays in customs. We have no control over this and ask that the client contact their local customs agency if necessary.

You will be provided with a tracking number for your order when it is dispatched.